Who We Are
Best Betting Apps Canada is an editorial website that compares betting apps available in Canadian provinces, including their store ratings, provincial availability, licences, payouts and welcome offers. We do not accept wagers, hold player funds or verify the identity of bettors. When you download an app or open an account with a sportsbook listed on our site, that operator collects and processes your data under its own privacy policy.
Our Privacy Officer, Liam Tremblay, is the person in charge of the protection of personal information for the purposes of Quebec’s Law 25 and the contact point for every request under this policy.
Scope of This Policy
This policy covers best-sports-betting-apps-canada.com, its subpages, our email updates and any contact forms on the site. It does not cover the apps, websites or services of the sportsbooks, app stores and other third parties we describe or link to. Each of those has its own privacy terms, which we recommend you read before you register.
What Personal Information We Collect
We keep the data we collect to what a comparison website actually needs. Depending on how you use the site, this may include:
- Contact details you give us, such as your name and email address when you write to us or subscribe to updates;
- Correspondence, including the content of your messages and our replies;
- Technical data, such as IP address, device type, operating system, browser, language settings and an approximate location at province level derived from your IP address;
- Usage data, such as pages viewed, time on page, the comparison tables you sort or expand and the links you click;
- Referral data, meaning a non-identifying click reference created when you follow a link from our site to an operator’s app or website;
- Cookie and similar technology data, as described in our Cookies Policy;
- Marketing preferences, such as whether you agreed to receive our email updates.
We do not ask for and do not store payment card numbers, bank details, government ID, proof of address, betting history or account balances. If you send us such information by mistake, we delete it.
How We Collect It
We collect personal information in three ways:
- Directly from you, when you contact us, subscribe or answer a feedback form;
- Automatically, through server logs, cookies and analytics tools when you browse the site;
- From service providers, such as our analytics provider, which returns aggregated statistics about how readers use our pages.
Why We Use Your Information and Our Legal Basis
Under Canadian law we rely on your consent, which may be express (for example, when you subscribe) or implied (for example, basic analytics when you browse with cookies enabled). For visitors covered by the GDPR, each purpose has the legal basis shown below.
| Purpose | Canada | GDPR legal basis |
|---|---|---|
| Answering your messages and requests | Consent | Performance of a request you made |
| Sending email updates | Express consent | Consent |
| Measuring traffic and improving our comparisons | Implied or express consent | Consent for non-essential cookies; legitimate interests for server logs |
| Showing content relevant to your province | Implied consent | Legitimate interests |
| Recording referral clicks to operators | Implied consent | Legitimate interests |
| Protecting the site against fraud, spam and attacks | Implied consent | Legitimate interests |
| Meeting legal obligations and answering lawful requests | Required by law | Legal obligation |
You may withdraw consent at any time, subject to legal or contractual limits. Withdrawing consent does not affect processing that took place before you withdrew it.
We do not sell your personal information. We share it only where needed to run the site or where the law requires it:
- Hosting and technical providers that store and deliver our website;
- Analytics providers that help us understand how readers use our pages;
- Email service providers that send our updates to subscribers;
- Operators listed on our site, which receive only a click reference showing that a visit came from us, never your name or email address;
- Professional advisers, such as lawyers and accountants, under duties of confidentiality;
- Courts, regulators and law enforcement, where we are legally required to disclose information;
- A buyer or successor, if our business is reorganized or sold, under the same privacy protections.
Every service provider processes data on our instructions and under contract terms that require appropriate security.
Transfers Outside Your Province or Canada
Some of our service providers store or process data outside your province or outside Canada, including in the United States and the European Union. When this happens, your information may be accessible to courts and authorities in those countries. Before a transfer of information about Quebec residents outside Quebec, we assess the privacy risks as required by Law 25. For visitors covered by the GDPR, we rely on adequacy decisions or Standard Contractual Clauses.
How Long We Keep Your Information
We keep personal information only as long as the purpose requires, then delete or anonymize it:
| Type of information | Retention period |
|---|---|
| Messages to our team | 24 months after the last exchange |
| Email subscription data | Until you unsubscribe, then 30 days |
| Analytics data | Up to 14 months |
| Server and security logs | Up to 90 days |
| Referral click references | Up to 12 months |
We may keep information longer if the law requires it or if it is needed to resolve a dispute.
Your Privacy Rights
If you are in Canada, you have the right to:
- Know what personal information we hold about you and get access to it;
- Ask us to correct information that is inaccurate or incomplete;
- Withdraw your consent, including to email updates;
- Ask how your information is used and to whom it has been disclosed;
- Complain to us and, if you are not satisfied, to the Office of the Privacy Commissioner of Canada or your provincial commissioner.
Quebec residents also have the right to data portability, to ask us to stop disseminating their information or de-index it where the law allows, and to be told about any decision made exclusively by automated processing. We do not make such decisions.
If you are covered by the GDPR or UK GDPR, you also have the rights of erasure, restriction, objection and portability, and you may complain to your local supervisory authority.
To make a request, write to [email protected]. We answer within 30 days. We may ask you to confirm your identity before we release any information.
Cookies
We use cookies and similar technologies to keep the site working, remember your settings and measure traffic. Non-essential cookies load only after you accept them in our cookie banner, and you can change your choice at any time. Our Cookies Policy lists the cookies we use and explains how to manage them.
How We Protect Your Information
We protect personal information with HTTPS encryption, access controls limited to staff who need the data, multi-factor authentication on administrative accounts and regular software updates. No method of transmission over the internet is completely secure, but we review our safeguards regularly and limit what we collect in the first place.
If a breach of security safeguards creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada, and the Commission d’accès à l’information du Québec where Quebec residents are affected, and keep a record of the incident as the law requires.
Age Restriction
Our website is meant only for adults of legal gambling age in their province: 19+ in Ontario, British Columbia, Saskatchewan, the Atlantic provinces and the territories, and 18+ in Alberta, Manitoba and Quebec. We do not knowingly collect personal information from minors. If we learn that a person under the legal age has sent us personal information, we delete it promptly.
Responsible Gambling
Betting should stay entertainment. Every licensed app we review offers deposit limits, time-outs and self-exclusion, and our Responsible Gambling page explains how to use them. If betting stops being fun, free and confidential help is available from ConnexOntario at 1-866-531-2600 or from the support service in your province.
Changes to This Policy
We may update this policy when our practices or the law change. We will post the new version on this page with a new “Last updated” date, and where a change materially affects how we use your information, we will tell subscribers by email before it takes effect.
Contact Us
For any question, request or complaint about your personal information, contact our Privacy Officer:
- Privacy Officer: Liam Tremblay;
- Privacy requests: [email protected];
- General enquiries: [email protected];
If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada or the privacy commissioner of your province.
